Our Clinics are Open and Ready to Help You

Mask Policy: Masks are highly recommended during all in-person appointments and in all common areas of the clinics. Please arrive at your appointment prepared to wear a mask. Your healthcare provider may require you to wear one in the treatment room for their safety and yours. We continue to adhere to advanced safety protocols in an effort to protect you and our painPRO team.

Expanding our Services: We are happy to announce effective November 16, 2022 Registered Clinical Counselling will be available. This service will be offered through Telehealth and In-Clinic sessions. Did you know that mental/ emotional unrest and stress can increase your perception of pain and slow down your recovery time?

We look forward to seeing you soon and should you have any questions or concerns please call us at 604-683-7246.

Michael Desrochers…Founder

Registered Massage Therapy

Registered Massage Therapy Who are they? RMT’s provide evidence-informed, natural, non-invasive intervention for pain and dysfunction in the body’s soft tissue. Massage therapy adds the perfect amount of therapeutic release to compliment and provide a greater opportunity to stretching and strengthening of muscles. How can it help? After a motor vehicle accident it is beneficial to book i... Read More

Registered Massage Therapy

Who are they? RMT’s provide evidence-informed, natural, non-invasive intervention for pain and dysfunction in the body’s soft tissue. Massage therapy adds the perfect amount of therapeutic release to compliment and provide a greater opportunity to stretching and strengthening of muscles.

How can it help? After a motor vehicle accident it is beneficial to book in with your RMT as soon as possible. During this acute phase the intent is to help calm your muscles and prevent them from tightening up into a protective position.

How do I get started? Once you obtain a referral from your doctor we can submit it to ICBC and request RMT sessions for you. After your assessment your RMT will be able to better advise you on the frequency and duration to treatments recommended. Typically shorter durations but more frequently is recommended. As your pain decreases and function improves our goal is to decrease the frequency of passive treatments and increase the frequency of a more active approach.

Did you know? It is common, and at times preffered, to attend a combination of services for example, RMT and physiotherapy or RMT and active rehabilitation. This enables each practitioner to spend the treatment time most effectively and using each other’s strengths to support your recovery.


Physiotherapy

Physiotherapy Who are they? Physiotherapists are trained practitioners that are able to assess for musculoskeletal injuries and treat using multiple interventions; manual therapy, shockwave therapy, intramuscular stimulation and exercise prescription. How can it help? With respect to motor vehicle accidents, physiotherapist help relieving pain by returning muscles to their optimal resti... Read More

Physiotherapy

Who are they? Physiotherapists are trained practitioners that are able to assess for musculoskeletal injuries and treat using multiple interventions; manual therapy, shockwave therapy, intramuscular stimulation and exercise prescription.

How can it help? With respect to motor vehicle accidents, physiotherapist help relieving pain by returning muscles to their optimal resting length. They help train your body to re-engaging muscles that have been disinhibited post injury and retrain muscle coordination and balance that may be impaired.

How do I get started? If physiotherapy is a service that may benefit you, you will need to talk to your doctor and obtain a referral for physiotherapy sessions. We can submit that referral to ICBC requesting physiotherapy sessions. ICBC typically approves 20 sessions of physiotherapy and if more sessions are required another referral from your doctor is typically requested.

Did you know? Physiotherapy sessions are often complemented by RMT or chiropractic services. As your pain decreases, and mobility improves it is common to gradually transition into more of an active rehabilitative approach.


Chiropractic

Chiropractic Who are they? Chiropractors are musculoskeletal experts who adopt evidence informed treatments to help resolve and prevent biomechanical problems caused by muscular, skeletal, and nervous system dysfunction. How can it help? The forces involved in a motor vehicle accident are often larger than what the body is capable of dealing with. As a result, accident sufferers go into... Read More

Chiropractic

Who are they? Chiropractors are musculoskeletal experts who adopt evidence informed treatments to help resolve and prevent biomechanical problems caused by muscular, skeletal, and nervous system dysfunction.

How can it help? The forces involved in a motor vehicle accident are often larger than what the body is capable of dealing with. As a result, accident sufferers go into 'survival mode'; tightening muscles, restricting joints, and limiting range of motion. Chiropractors help restore the body's movement through soft tissue therapy, and targeted adjustments of the joints.

How do I get started? ICBC provides all motor vehicle accident victims with Chiropractic services within the first 8 weeks of your injury. This does not mean that after the first 8 weeks you cannot receive chiropractic services, but rather pre approval will be needed prior to seeing a chiropractor and 100% of your treatment session may not be covered.

Did you know? Chiropractic services are often coupled with RMT, physiotherapy or active rehabilitation. Each service will support your recovery from a slightly different perspective. As your symptoms improve and you require less of a hands on approach it is common to transition into a active rehabilitation program while still receiving chiropractic services.


Kinesiology/ Active Rehab

Kinesiology Who are they? The Kinesiology profession encompasses mental and emotional wellness with an emphasis on physical exercise and skilled movement training. How can it help? Active rehabilitation is a kinesiologist supervised, 1 on 1 rehabilitation program that focuses on active recovery mainly through exercise. After your assessment your Kinesiologist will be able to provide you... Read More

Kinesiology

Who are they? The Kinesiology profession encompasses mental and emotional wellness with an emphasis on physical exercise and skilled movement training.

How can it help? Active rehabilitation is a kinesiologist supervised, 1 on 1 rehabilitation program that focuses on active recovery mainly through exercise. After your assessment your Kinesiologist will be able to provide you with a recommendation for duration and length of the program. Programs generally run 1-2 days per week for 6 to 12 weeks and are designed to support return to regular activities, work demands and an active healthy lifestyle.

These sessions are designed to provide education regarding various pain management strategies, increase mobility, strength and endurance for various movements specific to your needs. Your prescribed exercises will be given to you using an exercise program, Physitrack. You will be able to watch videos of prescribed exercises, track them and leave notes when performing exercises from the comfort of your computer or phone.

How do I get started? If this is something you feel you would benefit from or your therapist feels is appropriate for you they can make the recommendation. Once you obtain a referral from your doctor we can request approval from ICBC. After the assessment is completed your kinesiologist will be able to provide you with a plan going forward.

Did you know? Active Rehabilitation sessions often occurs in conjunction with other services; RMT, PT and/or chiropractic sessions. As function increases the goal is to gradually decrease session frequency and increase the ability to continue independently with support when needed.


Student Massage Therapy

**Treatment is NOT covered by insurance**
Student Massage Therapists are people who have successfully passed their massage therapy program at an accredited post-secondary institution and are waiting to write their Provincial Board exams.


Clinical Pilates

Clinical Pilates is a form of exercise therapy designed and directed by our specially-trained clinicians to restore optimal control during movement. Pilates trained therapists approach movement and rehabilitation with a focus on control, precision, concentration, and alignment. The ultimate goal is pain-free movement.

Hailey graudated from the Vancouver College of Massage’s Registered Massage Therapy program in 2021. Born and raised on Vancouver Island, Hailey enjoyed the outdoors and playing all sports growing up including competitive volleyball, recreational soccer, and basketball. Hailey’s athletic experience, and working in the healthcare field as a Medical Office Assistant for Vancouver Island Health Authority, allowed her to recognize her passion for working with people in a physical capacity. After some sporting injuries, Hailey learned the importance of rehab and preventative care firsthand. This experience had her taking serious initiative into recovering her body and injuries through therapeutic treatment and relaxation. She is a strong believer that having a well-rounded and supportive group of health care professionals/therapists is essential. This ultimately led her to her passion for Massage Therapy. Hailey also has experience in orthopedic injuries, prenatal care, central nervous system, and systemic health conditions.

Currently, Hailey resides in Vancouver and enjoys biking all over the city to explore new places. She is very excited to start working with clients to help them meet their rehabilitation goals whether that is therapeutic treatment or relaxation

Hailey graudated from the Vancouver College of Massage’s Registered Massage Therapy program in 20... Read More

Bill’s journey to massage began when he experienced the benefits of seeing an RMT during the rehabilitation of his own injuries. Without the help of a massage therapist he would not have been able to return to his passions of physical fitness activities.

With over 20 years experience in business operations and creative designer of an exclusive golf course, Bill made his transition to the field of natural health in 2019.

We live in a world of constant go, people are constantly on the move with always something to do and very little time for themselves. For many people, health and well-being does not make the priority list. Bill believes that the human body and mind is the ultimate machine with incredible capabilities of performance and healing. He believes that massage therapy is a significant and integral component in achieving optimal human performance.

Bill’s approach to treatment is to assess each individual condition, whether it be acute or chronic pain, decrease stress or simple relaxation. He uses a multitude of techniques, skill and education to create a plan to achieve optimal physical performance.

When Bill is not practicing he enjoys cycling, exercising and a love for food. He is an avid animal lover and you might just see him at the local parks with his wife and dog, Beans. Bill has an intimate connection with the water and enjoys the many activities it has to offer.

“Massage is the study of anatomy in braille” Jack Meagher

Bill’s journey to massage began when he experienced the benefits of seeing an RMT during the reha... Read More

An interest in the human body and a desire to help improve quality of life for people in pain brought Lucas to massage therapy. He is a graduate of the West Coast College of Massage Therapy in New Westminster. He also has insight into the science of pain due to a Psychology degree from UBC. This background has led him to the practice of developing individualized programs specific to the needs of each patient.

An interest in the human body and a desire to help improve quality of life for people in pain bro... Read More

Heather graduated from TWU in 2019 with a Bachelor of Human Kinetics, specializing in Kinesiology. She is a passionate Kinesiologist who is determined to help her patients reach their physical health goals. Whether patients are recovering from an accident or seeking to improve their health and fitness, Heather is focused on creating an effective and customized program to support her patients.

Heather’s experience in the field has ranged from working as a patient care coordinator at an orthopedic clinic to volunteering in Cambodia with Operation Smile. Heather has volunteered locally as well with BC Wheelchair Basketball and as a TWU student strength and conditioning coach. She is currently involved in her local community serving in different capacities.

Outside of work and volunteering, Heather enjoys spending time with family and friends and engaging in a variety of hobbies such as strength training, cooking and more recently joining the Vancouver cycling scene

Heather graduated from TWU in 2019 with a Bachelor of Human Kinetics, specializing in Kinesiology... Read More

Dr. Anthony McDougall graduated from the University of Calgary with a B.Sc. in Biology, where he played varsity basketball for the Calgary Dinos, before attending Palmer West Chiropractic College in California (USA).

After graduating Chiropractic College, Dr. McDougall practiced for 15 years in Florence, Italy. Dr. McDougall has completed extensive post-graduate education including myofascial release techniques, One-To-Zero (OTZ) Frozen Shoulder Technique, Kinesio Taping, and the International Chiropractic Sports Sciences Diploma (ICSSD), the Sports Chiropractic designation of the Federation Internationale de Chiropratique du Sport.

Dr. McDougall introduced the Functional Movement Systems courses to Italy, becoming certified in both the Functional Movement Screen (FMS) and the Selective Functional Movement Assessment (SFMA). Dr. McDougall has had the pleasure of treating many professional and aspiring professional athletes in rowing, cycling, soccer, track, basketball, tennis, volleyball, water polo, football as well as dancers of all ages.

In 2000, Dr. McDougall attended the Olympic Games in Sydney as the chiropractor for a group of 100 and 200 meter runners representing several countries, including the members of the Gold medal 4 x 100 Men’s and Women’s relay teams. The same group of athletes brought him to the various Golden League Athletics events in several European countries. In 2012, his most prestigious moment as a Sports Chiropractor came when he was awarded full accreditation to be the Italian Rowing Team’s official Chiropractor at the Olympic Games in London.

Dr. McDougall joins our rehabilitation team at painPRO Clinics Fairview West Broadway location with over 15 years experience in treating sports injuries. During his spare time, Dr. McDougall enjoys cycling and watching his three boys play soccer.

Dr. Anthony McDougall graduated from the University of Calgary with a B.Sc. in Biology, where he ... Read More

Shireen is a UBC Human Kinetics 2010 graduate with extensive experience specializing in physical rehabilitation from neurological disorders, concussions, orthopaedic injuries and car accidents. In her spare time she likes to give back to the Kinesiology community and is a mentor to other UBC Kinesiology students and new graduates.

She is known for her upbeat personality and her uncanny ability to successfully inspire, motivate and challenge an athletic population. Shireen prescribes creative and customized functional fitness programs to support your individual goals while being true to her philosophy that exercising should be fun and can be done with a smile.

When Shireen isn’t at work she is outdoors running, hiking, camping and enjoying Beautiful British Columbia with her family. Shireen has run an ultra-marathon and took first place in her age category for the Vancouver Triathlon. She enjoys reaching new goals. On a sunny day you can also spot her riding her candy surf blue Kawasaki motorcycle in her black and yellow corona jacket. If you spot Shireen, be sure to let her know!

Shireen is a UBC Human Kinetics 2010 graduate with extensive experience specializing in physical ... Read More

Dr. Michael Palmer has always been an active outdoorsman. Living close to the mountains cultivated within him a love of nature, and a respect for the health required to appreciate it. Dr. Palmer was introduced to the chiropractic lifestyle as a result of a minor injury while skiing. Tired of spending his nights lying flat on the floor, and needing to focus on his Bachelor of Science degree at the University of Calgary, he sought the care of a chiropractor. After seeing first-hand how chiropractic contributes to health and the avoidance of injury, Dr. Palmer enrolled at the Canadian Memorial Chiropractic College in Toronto. Upon the completion of four years of study, he graduated as a Doctor of Chiropractic. He now practices in Vancouver and considers himself lucky to have found his calling helping people to achieve better health through chiropractic care. Dr. Palmer offers manual therapy treatment strategies to address your particular condition including specific muscular release, spinal adjustments, electrical modalities, custom orthotics, and exercise and lifestyle modification. He knows that the human body was designed to move, and that chiropractic care keeps it moving properly; leading to optimal functioning of the nervous system, and greater health for a longer period of time.

Dr. Michael Palmer has always been an active outdoorsman. Living close to the mountains cultivate... Read More

Chelsea has been an RMT since 2015, after completing her training at the West Coast College of Massage Therapy. She had an interest early on in the field of health care when volunteering in a hospital’s extended care unit in her home town on Vancouver Island. After nearly a decade in a desk job, she realized a career change was needed and has been happily working as a massage therapist since. Chelsea has both a relaxing and compassionate presence that allows her patients to feel at ease during treatment. While she has additional training in prenatal massage, she has a wide range of experience in treating many conditions including headaches, TMJ pain, low back pain, sports-related injuries, scar tissue as well as systemic and neurological conditions. Her treatments are a blend of Swedish, myofascial, trigger point release and stretching techniques to name a few, depending on the desired outcomes. Whether the goal is to relax or recover, she takes patient input and combines it with effective and evidence-based massage therapy.

Chelsea has been an RMT since 2015, after completing her training at the West Coast College of Ma... Read More

Genelle focuses on injury rehabilitation and pain management. Influenced by her years of practice and her passion for exercise and activity, Genelle believes that movement is a fundamental component to combating aches and pains. Genelle utilizes a variety of orthopedic techniques, myofascial release, joint mobilizations, athletic taping (K-tape), instrument-assisted soft tissue release (IASTM), and Swedish Massage to help her patients achieve a more pain-free life. 

Genelle is a graduate of the 3000-hour program from West Coast College of Massage Therapy in New Westminster and has a Bachelor’s Degree in Health Science. Along with her traditional education, Genelle has been a longtime student of Yoga and more recently Pilates. Genelle recently completed the Calibrate Clinical Pilates training so you can expect Genelle to incorporate movement, stretching, and breathwork into your treatment. 

Genelle has experience working with a broad variety of patients; from competitive athletes, weekend warriors, and workplace and motor vehicle accident-related injuries. 

You can now book a Registered Massage therapy session with Genelle as well as a Clinical Pilates Therapeutic Exercise session with our in-house Pilates equipment. See our Clinical Pilates Page for details.  

Genelle focuses on injury rehabilitation and pain management. Influenced by her years of practice... Read More

Shannon grew up with a very athletic and active lifestyle, and still actively participates in dance, baseball, field hockey and yoga to mention a few. This background has provided her with a unique perspective on the function, potential and limitations of the human body. It is what has allowed her to effectively treat athletes at every level of performance, from the NHL, CFL, MLB and Olympians, right through to the weekend warrior. She believes in helping patients return to optimal function as quickly and effectively as possible through a combination of soft tissue work, injury rehabilitation, mobility work, functional assessments and patent education. She graduated in 2009 from the massage therapy program, and has since completed her Bachelor of Health Science, and her Personal Training Specialist certificate.

Shannon grew up with a very athletic and active lifestyle, and still actively participates in dan... Read More

IMPORTANT…TREATMENTS BY BRADLEY ARE NOT COVERED BY INSURANCE. HE HAS SUCCESSFULLY GRADUATED FROM HIS MASSAGE THERAPY COLLEGE. BRADLEY IS PART OF PAINPRO’S MASSAGE THERAPY PRECEPTORSHIP PROGRAM. THIS INDUSTRY-LEADING PROGRAM SELECTS TOP GRADUATES FROM MASSAGE THERAPY COLLEGES WAITING TO WRITE THEIR PROVINCIAL BOARD EXAMS AND PAIRS THEM WITH OUR EXISTING TEAM OF HEALTHCARE PROFESSIONALS. THE PURPOSE IS TO TEACH NEW GRADUATES REAL-WORLD SKILLS ON HOW TRUE COLLABORATIVE HEALTHCARE WORKS BY GIVING THEM AN UNDERSTANDING OF OTHER HEALTHCARE PROFESSIONS AND HOW WORKING TOGETHER CAN ENHANCE OPTIMAL PATIENT OUTCOMES.

Bradley was a recent graduate from the RMT program at Vancouver Career College. Throughout the program Bradley has had the opportunity to treat office workers, college athletes, and the elderly. Bradley’s is eager to learn new things about massage therapy and will provide safe and effective treatments.

When Bradley isn’t in the clinic he enjoys exploring the outdoors, weight training, finding new local places to eat at, and golfing.

IMPORTANT…TREATMENTS BY BRADLEY ARE NOT COVERED BY INSURANCE. HE HAS SUCCESSFULLY GRADUATED FROM ... Read More

Darek has always had a passion for fitness and movement. Prior to becoming an RMT he spent 6 years teaching and competing in ballroom dance followed by 5 years as a personal trainer. During his time as a personal trainer, he trained a number of clients with injuries, leading Darek to develop an interest in rehab and manual therapy. This led him to attending the Vancouver College of Massage Therapy (VCMT) where he graduated with honours.

In addition, he has a genuine hunger for learning and is perpetually taking continuing education courses to stay on the cutting edge of massage therapy.

Darek draws on all of those experiences as well as the knowledge and practical skills learned at VCMT to provide highly effective treatments that meet the needs and goals of his patients.

Darek has always had a passion for fitness and movement. Prior to becoming an RMT he spent 6 year... Read More

IMPORTANT…TREATMENTS BY BATYR ARE NOT COVERED BY INSURANCE. HE HAS SUCCESSFULLY GRADUATED FROM HIS MASSAGE THERAPY COLLEGE . BATYR IS PART OF PAINPRO’S MASSAGE THERAPY PRECEPTORSHIP PROGRAM. THIS INDUSTRY-LEADING PROGRAM SELECTS TOP GRADUATES FROM MASSAGE THERAPY COLLEGES WAITING TO WRITE THEIR PROVINCIAL BOARD EXAMS AND PAIRS THEM WITH OUR EXISTING TEAM OF HEALTHCARE PROFESSIONALS. THE PURPOSE IS TO TEACH NEW GRADUATES REAL-WORLD SKILLS ON HOW TRUE COLLABORATIVE HEALTHCARE WORKS BY GIVING THEM AN UNDERSTANDING OF OTHER HEALTHCARE PROFESSIONS AND HOW WORKING TOGETHER CAN ENHANCE OPTIMAL PATIENT OUTCOMES.

IMPORTANT…TREATMENTS BY BATYR ARE NOT COVERED BY INSURANCE. HE HAS SUCCESSFULLY GRADUATED FROM HI... Read More

Chris offers a warm and collaborative approach to physiotherapy. Chris holds a Doctorate of Physiotherapy from the University of Melbourne in Australia and a Bachelor of Kinesiology with an emphasis on exercise science from UBC.

He has additional training in: - Intramuscular Stimulation (IMS)/ Dry needling - Shockwave Therapy - RSQ1 [https://www.rsq1.nl/what-is-rsq1/] - Clinical Pilates - Concussion Management (Concussion Rehab Works Level 1 and 2)

Chris enjoys all aspects of Physiotherapy but has a particular interest in clinical Pilates, sports injuries and recovery following motor vehicle accident. He and his colleague Dr. McDougall are the sole providers of RSQ1 in Western Canada and both find it to be a very effective treatment for many conditions.

Outside the clinic Chris can be found surfing, snowboarding, skateboarding, playing basketball, or running through the beautiful parks near the city.

Chris offers a warm and collaborative approach to physiotherapy. Chris holds a Doctorate of Physi... Read More

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City Square Vancouver - 12th and Cambie
Located at: Suite 495, West Tower 555 West 12th Ave, Vancouver
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Need Help? 604-683-7246